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  • The MAC and IP addresses of the IVPC-MS can be found by going to the home screen -> Settings -> About Tablet -> Status.
  • The MAC address of the IVPC-DS can be found during the pairing process. It will be listed in the network selection screen.
  • The IVPC-DI does not work through Wi-Fi. It communicates directly to the IVPC-DS through a separate radio.
  • There can be up to 6 DS paired per answering device.
  • Each DS can support up to 4 DI; however, only 1 DI per DS can be assigned as a door release. (Check the unlock settings in the lower right of the DI menu.)
  • The number of MS per DS, or smartphones running the OPTEX Vision app, is only limited by the capacity of the network.
  • If the DS has been registered for cloud service, please enter the admin settings to unlink the device from the cloud service before removing the DS from the IVPC network. The DS has a factory reset button located next to the power button. Press and hold the button while the indicator is lit. The reset is complete when it shows the white/blue pattern for pairing. Please be aware that any files saved on the DS microSD card will still be there.
  • The MS cannot be reset back to the factory condition. The network settings can be reset by going to Settings - Connectivity - Wi-Fi - Network settings reset. Existing paired devices can be removed by opening the OPTEX vision app and pressing the pencil icon at the top right corner to enter the Device List Edit menu. The data and cache can be deleted by going to Settings - Device - Storage settings - Apps - OPTEX Vision - Clear Data/Cache.
  • The default passwords are found on the 2nd page of the IVPC DS and MS Settings and Installation Guide.
  • 123456 for device and admin settings.
  • 12345678 for pairing using an iOS device
  • Look for the gear icon in the upper right corner of the live view screen to change the admin password. The device password can be changed by the pencil icon in the device list screen.
  • Go to the Wi-Fi connections screen and scroll to the bottom. There is an option to "Add network".
  • 2 months for normal operation, 1 year if battery saving mode is used (disables live view on demand).
  • 8 hours in standby (display is off). About 2-4 hours with the display always on, depending on activity. Adjust display sleep times as needed in the Settings menu.
  • A hardwired DS will send notifications slightly faster than a battery operated DS due to being in a constant "wake" state.
  • Live view is enabled for the MS without the need for internet access if they are part of the same local network. A battery operated DS requires an internet connection to establish a live view on demand and battery saving mode must be OFF. Smartphones always require internet access.
  • You will need to unbind your cloud service from the DS by going to the admin settings - cloud settings - sign in - device management.
  • The IVPC-MS uses the local WiFi network to communicate; however, the OPTEX Vision smartphone app needs internet access. It is possible to operate the IVPC system in an isolated network (WLAN).
  • The OPTEX Vision smartphone app will not work.
  • Cloud and over-the-air (OTA) update services will not be available.
  • Live view on demand requires an MS and a hardwired DS. (Not to be confused with the live view when answering a visitor.)
  • Letters, numbers, and #-_.!"$*()+=[]{}:;@~?/<> are allowed. 31 character limit.
  • The only chime tone that can be changed is on the DI. The tones are fixed for the MS and DS. The chime volume can be adjusted on all three.
  • If updating the MS firmware by OTA, repeat process until the version check indicates the most updated version has been applied.
  • The latest versions can be found in the links below and on the app store page for 3rd party devices.
  • http://navi.optex.net/firmware/50259/ (IVPC-DS)
  • http://navi.optex.net/firmware/50260/ (IVPC-MS)
  • Version can be found by:
  • DS Admin Settings - Device Information - Device Information
  • MS Firmware Settings (home screen) - About tablet
  • MS/Smartphone App Settings (located on Device List upper left corner) - About
  • It is the duration that the DS will remain awake after sending a notification.
  • 1 Mbps for both.
  • Check for channel interference at the location of the IVPC. Interference may prevent pairing, give choppy video/audio, and slow down your network.
  • Be aware of the network password restrictions on special characters, mentioned above.
  • Know the relationship between signal strength and throughput. Less reliable signals means more loss which hurts video and audio quality.
  • Check for updates for the IVPC, links are above, and make sure you keep your router updated.
  • The antenna switch on the back of the IVPC-DS should be set to internal unless you use the IVPC-ANT option.
  • The MS can support OTG Ethernet connections. Look for Plugable, UGREEN, or SMAYS USB Micro-B Ethernet Adapters on Amazon. Ex. Plugable USB2-OTGE100
  • Ports to allow:

    Function

    Ports

    Traffic Type

    Protocol

    Note

    Connection/Video/Audio

    10000-35500

    P2P

    UDP

    Random

    OTA Update

    53, 443

    HTTPs: 443

    DNS: 53

    TCP

    Notification

    80, 443

    MQTT: 443

    App: 80

    TCP

    MQTT only for MS



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