Contact Tech Support
Reach our Security, Entrance, & Smart Mobility support specialists
Security Team Contacts:
Hector Chavez
SEC
Tech Support Representative
800-966-7839 ext. 131
hchavez@optexamerica.com
Jaime Galvez
SEC
Tech Support Representative
800-966-7839 ext. 133
jgalvez@optexamerica.com
Javier Reyes
SEC: LATAM
LATAM Tech Support
+52-777-384-9732
jreyes@optexamerica.com
Andreas Klein Santoyo
SEC: LATAM
Pre-sales & Customer Service
+52-777-102-8633
aklein@optexamerica.com
Entrance Team Contacts:
Perry Watkins
ETR
Tech Support Manager
865-360-3494
pwatkins@optexamerica.com
John Montgomery
ETR
Product & Tech Support Engineer
903-340-4223
jmontgomery@optexamerica.com
Jaron Viss
ETR
Tech Support Representative
209-938-5679
jviss@optexamerica.com
SMS Team Contact:
Jason Copeland
SMS
Marketing & Technical Manager
310-341-8774
jcopeland@optexamerica.com
Security FAE Team:
Frank Chavez
SEC
Field Applications Engineer
562-320-7807
fchavez@optexamerica.com
Doug Kreighbaum
SEC
Field Applications Engineer
618-210-5111
dkreighbaum@optexamerica.com
Jason Haag
SEC
Field Applications Engineer
317-820-7579
jhaag@optexamerica.com